Barizi Outsourced IT Manager

Client area

+254 112 774 227 Contact us

Client Support

Existing BITMAS clients please access support using the options below.

Phone Support

Call our Service Desk and speak to an experienced technician.

Support

Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

Remote Support

When a technician asks to connect to your PC, please click the button below.

Support

To contact BITMAS, please contact our team using one of the following:

How we performed in March 2023

67%

Calls Answered Within 15 Seconds

3hr

Average Time to Respond

6hr

Average Time to Resolution

49%

First Contact Resolution

97%

Customer Satisfaction