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Technical Support

Send an email to create a support ticket or call our Service Desk to speak to an experienced technician who’ll resolve your issue on the phone.

Email support

Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

info@bitmas.co.ke

Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

support@bitmas.co.ke

Email Support

Send an email to create a support ticket automatically and a technician will be in touch shortly.

technical@bitmas.co.ke

HIGH FIVE

How we performed in March 2023

67%
Calls Answered Within 15 Seconds
3hr
Average Time to Respond
6hr
Average Time to Resolution
49%
First Contact Resolution
97%
Customer Satisfaction
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